Some time ago, delivering a Project management training in France, I had a discussion with a participant on the words ‘in a structured manner’ being part of the definition of
![I have to be creative right now! …](https://www.reichling.nl/wp-content/uploads/2021/02/Blog-100326-Creativity-900x600.jpg)
Yesterday I did it to myself again, I had to be creative. So start thinking really hard, after all, google and you will find lots of creative-thinking lemmas? No way,
![How strokes do get you results](https://www.reichling.nl/wp-content/uploads/2020/12/Blog-100610-EN4-recognition-900x600.jpg)
You know how the Americans believe strokes – compliments – to be most effective in raising motivation? Too American for your taste? Well, maybe you should reconsider. Strokes or compliments
![The cost of a book is in the reading, now to get the return](https://www.reichling.nl/wp-content/uploads/2020/12/Blog-100309-EN2-reading-scaled-900x600.jpg)
In his introduction to the paperback edition of Built to Last, Successful Habits of Visionary Companies (2002) writer Jim Collins states: ‘What is the true price of a book? Not
![Project management: doing things right or doing the right things?](https://www.reichling.nl/wp-content/uploads/2020/06/Blog-100215-EN1-Handshake-chris-liverani-9cd8qOgeNIY-unsplash-900x600.jpg)
Fact is a project has either a result or even an implemented result that already generates impact. But where do projects start? In our practice my colleagues and I rarely
![System audits part 2, measuring effectiveness](https://www.reichling.nl/wp-content/uploads/2020/06/Blog-120612-EN12-marvin-rozendal-SB17zLG8vYg-unsplash-scaled-900x600.jpg)
That a system is effective, does that imply that it is guaranteed that only good product will be produced? We know that even full inspection of the final product will
![System audits part 1, defining effectiveness](https://www.reichling.nl/wp-content/uploads/2020/06/Blog-120416-EN11-johan-godinez-dDYRYivNzbI-unsplash-scaled-900x600.jpg)
ISO19011 defines the objective of system audits a.o. as ‘evaluation of effectiveness of management system in meeting its specified objectives’. I find that people use this definition, but have different